There has been much debate about the
expected changes facing higher education -- changes in how the learning experience is
delivered (e.g., distance learning), changes in who is delivering the learning experience
(e.g., the growth of the corporate university), and changes in the role of the
professional educator (e.g., tenure, ownership of intellectual property). Some
believe that these changes threaten the nature of the learning experience. Some believe
that the changes will accelerate. In fact, the changes have already happened, and we are now seeing the results.
Management guru Peter Drucker supports the same premise in a November 1998 article in The Futurist entitled
"The Future That Has Already Happened" Drucker writes
about a future that is making itself known in the present via tremendous forces of change,
forces that promote the inescapable outcome of past events. While Drucker is known for not
making predictions, he does comment on some predictable events, such as the raising of the
average retirement age to 75, the growth of the economy solely from the productivity of
knowledge workers, and the absence of any single dominant world economic power (all of
which will be the result of demographic changes in third world countries). Drucker's logic
is compelling, and while you may debate his arguments, the concept that the future has already happened is
useful when considering the future of education.
Factors that can act as catalysts of change in education:
The amount of information in the world is doubling every 18 months. At a recent
World Future Society Conference (1995), it was reported that the present information
technology revolution is growing more than a million times faster than the historical
evolutionary rate of humans and their systems.
Within the next 25 years the population of the earth will increase by 33%. The
global population was 2.8 billion in 1955 and is 5.8 billion now. It will increase by
nearly 80 million people per year and reach approximately 8 billion by the year 2025, according to the World Health Organization.
The available data storage on a microchip doubles every year to 18 months. In
26 years, the number of transistors per chip has increased more than 3,200 times -- from
2,300 on the 4004 in 1971 to 7.5 million on the current Pentium II processor.
These three factors are in action, and the implications are highly significant for the
education industry. We already can see changes in the demographics of learners: fewer than
25% now fall into the traditional 18-22-year-old group. The ever-increasing rate of
change in knowledge drives this growth in lifelong learning; some studies report that more
than 75 million people are participating in non-credit learning experiences. (Compare this
to the US Department of Education projection that 15.4 million students will study in
institutions of higher education in 1999). The affordability of technology
and telecommunications leads International Data Corporation to project that the number of
Internet users will be 329 million by 2002 -- up from 82 million in 1997 (Gens, 1998).
What are the implications of these forces that are operating now? How will they affect
higher education? What happens when demand for a good exceeds the ability of normal supply
channels to meet it? We can expect new suppliers to come into the market and promote the
growth of commercially based educational institutions and the demand for unlimited access
to education. The level of demand, the ability of low-cost technologies to distribute
learning through means other than traditional classrooms and institutions, and the
willingness of competitors (e.g., the University of Phoenix, Western Governors University)
to enter the learning market all lead to a de facto deregulation of the higher
education market. This deregulation of higher education is not a prediction; it is a
future that is already happening.
The field of education is poised for changes that will affect almost every institution
and individual within it. New institutions will spring up; old ones will die away. New
professions will spring up to serve new markets, while demand for old professions will
shrink. The debate should no longer be about the possibility of change -- the future of
higher education is already in place. Instead, the debate should focus on how to harness,
where possible, the driving forces behind this change.
Changes are coming not because the current "sage on the stage" instructional
approach does not work -- its effectiveness has been proven -- but because it no
longer meets demand. In all likelihood, the traditional means of teaching traditional
students will continue; but we must find ways to use what we already know while
also employing new technologies to meet new demands. Thus the questions become: How can we
put the "sage" in touch with the learner using technology? How can we maintain
the teacher-student relationship that has proven so valuable in the past?
The same strategy should be employed when looking at the ways in which traditional
institutions manage themselves. Rather than opt for the total replacement of current
operations, managers should ask how they can use new technologies to provide needed
services to new markets. Corporations are establishing their own universities not because
that is their line of business, but because they need training programs that address their
core business objectives. Today's universities and colleges could draw on their own
expertise in educational delivery and management to meet corporations' demands for
specific educational and training objectives. By using new information technologies to
better manage, deliver, and respond to the needs of the market, educational institutions
could find huge new growth opportunities.
For educators and their institutions to respond innovatively to changes affecting education, these questions must be considered: What happens when the cost of
education delivery tends towards zero? What should we value: traditional content or new
thinking about new information? Is the quality of the relationship more important than the
content (which could be purchased and resold)? Should senior management teams focus on the
mass content market or on the narrow experience market? Is the quality of life experience
more important than the content delivered at the institution? Perhaps administrators should consider the relative weight given student
services in a competitive environment where customer service is the factor that determines
where students buy their education. That would be a good starting point for responding to
what cannot be ignored: the future that is already here.
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